Island Counseling Center, LLC

“I was a patient there for 14 years. I didn’t leave because I was nervous about having another provider prescribe my medicine. My psychiatrist was often mean and very difficult to communicate with. Recently was the last straw when I screwed up one time scheduling an appt and was punished by the staff and Dr and was left 2.5 weeks without my medicine. Totally unprofessional and often treated poorly over 14 years.”

“So I'm a tough patient as far as keeping appointments & well leaving my home in general or being on time, ever. I've been coming here for 15 years so I've seen my share of turnovers and drama. My doctor (Dr.Gobiel) has been very understanding and accommodating to my irrational ways so have the staff (when he is there anyways) I have had issues in the past getting threw to a live person but that's definitely gotten better in the past year! There have been a few staff members who look like they hate their jobs but for the most part if they can help they will! If it's an insurance dilemma or prior auth their hands are tied in many cases...that blame goes to insurance 85% of the time! I saw some crappy reviews and felt compelled to state otherwise. They do cater to some of the toughest patients here so I get it. I do wish we could do more virtual appnts. On a case by case basis for folks like me who have trouble getting up and running from our illness's but others that expect the world to help them & do nothing to help themselves? Well that's guess who's fault lol And for any staff that feel the need to be rude to a rude patient? Remember you don't know the hell that person has lived threw or is going threw granted it's ignorant in any case to act rude/disrespectful to anyone for no real reason but some people have never been given the skills to know a better way of dealing or take their misery out on whomever. In my experience these kinds of ppl can be diffused by the slightest bit of compassion. Just saying”

“Very good listeners, so respectful, take care of my son while I’m busy! Always make space for me, truly understands my whole family. Truly amazing staff and Doctors who actually cared and know what they are doing! Making changes in lives. Full support circle all around I see more than one kind of doctor there! Awesome I don’t need to go to different places. God Bless them all for taking care of us constantly.”

“Up until recently I have had a good provider and overall passable experience for the last few years. However, my provider retired and I received no notice from either him nor the practice itself. I have had an appointment scheduled for months and not one person called to cancel or line another appointment up with a different provider. This could not be less professional. I tried to call, and I am on eternal hold without a person to talk to about referral or reschedule.”